- #Pinnacle media center serial serial#
- #Pinnacle media center serial full#
The job card is to be presented when collecting items in order to validate the collection. Failure to collect may result in the item being sold to defray any cost incurred. Repaired items or items that have been declared irreparable, must be collected within 90 days of notification. All replacement of products within its respective warranty period, will resume warranty from the original purchase date of the Consumer and is bound to its original warranty period and will carry the balance thereof. The respective warranty of the product starts from the Consumer purchase date. A 3-month carry-in workshop hardware warranty applies to the repair work undertaken in accordance with the quote acceptance and date of invoice or the balance of the remaining original warranty period for Pinnacle authorised repair products where applicable. Quotations are valid for 5 working days only. Re-quotations, if necessary, can be sent when any further faults are diagnosed after the original quoted part has been replaced – LABOUR rate will not be affected in re-quotation. No quotation will be accepted without an official purchase order number or proof of payment received via email in order to proceed with a repair. In the case of warranty not being covered according to the terms and conditions or the product exceeds the relevant warranty period, a quote will be provided to repair the product and is subject to spare availability. The warranty does not cover physical damage, liquid damage, abuse, misuse, alteration, neglect, tampering, improper maintenance, improper installation, work done by unauthorised service centres, insect infestations, and power-related issues from external sources resulting in component damage/failure including telecommunication line feedback. There is no warranty for product with removed or altered identification labels and/or serial numbers.Data Recovery is not covered under the warranty and is not part of the warranty process.There is no warranty for loss of data and it is recommended that data be backed up on a regular basis.There is no warranty for uninterrupted or error-free operation.
Pinnacle`s sole obligation is to repair or replace the defective product.All accessories must be verified by the client on the job card when booking the item into the Pinnacle Technical Department.All items that are booked in will be entered onto a tracking system and a tracking number will be generated and supplied on a job card.
All returned goods require a full fault description for efficient diagnosis. A copy of the original invoice may be requested on products and a copy of the consumer invoice / Proof of Delivery will be required if the warranty has expired from Pinnacle invoice to the client or outside the relevant Defective-On-Arrival (DOA)or CPA period. All defective merchandise within the respective warranty period and out of the relevant DOA period returned to Pinnacle must be returned with all accessories to enable assessment and repairs. Pinnacle Technical Centre Terms and Conditions Office hours: Monday to Friday 08:00 to 17:00ĭon’t forget to enquire about our range of extended warranty options available Our first-time-repair rates are among the best in the industry We ensure that our technical staff are able to deliver the exceptional by continually providing training and maintaining their expert skills to ensure faster repair turnaround times. Pinnacle technical offers exceptional technical skill and knowledge at all of our branches nationally to assist with your hardware repair needs. We are an authorized repair centre for the following brands:īreak/fix is dependent on parts availability Pinnacle Technical services offering includes a warranty and breaks/fix repairs on most brands of hardware, not limited to only depot repairs. Experiencing IT Hardware trouble contact Pinnacle Technical today for exceptional support for your home or business technology products.
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